Maintenance Services
24/7 Technical Support Services
Gentel Information Technologies Inc. continues its business partnership by including post-project maintenance services in the projects it starts and finishes on a turnkey basis thanks to the wide service network it offers to its customers. Within the scope of these maintenance services;
- Highway Toll Systems
- KGYS (Urban Security Management System)
- PTS (License Plate Recognition Systems)
- MOBESE
- Wired – Wireless Network
It can provide 24/7 service in line with the needs in different technological infrastructures such as.
Warehouse Management and Logistics Services
Another service that Gentel Bilişim Teknolojileri A.Ş. offers to its customers with maintenance agreements is to provide the necessary spare product stock and logistics services for the infrastructure for which it provides maintenance services.
Virtual DC Services
Gentel Information Technologies Inc. provides the operation of its customers' IT infrastructures and reduces their high operating costs. In this context, it organizes and reports the services requested by its customers as if it were its own Information Technologies department.
At the same time, spare product holding, fault detection and recovery, installation and maintenance costs are realized within the Virtual DC services and thus operating costs are reduced.
In short, it enables customers' wired & wireless and security products to operate within predetermined SLA scopes within the framework of the maintenance agreement and ensures business continuity.